Privacy Policy

1. Data Collection

At Ponylandia, we collect personal information necessary to provide our interactive farm services. This includes, but is not limited to: full name, email, and phone number.

2. Purpose of Processing

Your personal data will be used to:

• Manage your reservations and ticket purchases.
• Send reminders of your scheduled visit.
• Send promotions, discounts, and Ponylandia news (Direct Marketing).
• Improve our advertising on platforms like Facebook (Meta) and Google through custom audiences and tracking pixels.

3. Consent

By completing a ticket purchase or contacting us through our form, you grant express consent for Ponylandia to process your personal data for the purposes described in this notice. You may revoke this consent for marketing purposes at any time through the 'Unsubscribe' link in our emails or by contacting us directly.

4. Information Sharing

We do not sell your data to third parties. However, your information may be used in third-party marketing tools (such as Meta Ads and Google Ads) in an encrypted form to improve the relevance of our advertising to you and to find similar potential customers.

5. Your Rights

You have the right to Access, Rectify, Cancel, and Oppose the processing of your personal data. To exercise these rights, please email hola@ponylandia.com.

6. Cookies and Tracking Technologies

We use cookies, tracking pixels, and other similar third-party technologies (such as Meta Pixel and Google Analytics) to analyze website behavior, personalize content, and optimize our remarketing ad campaigns. By browsing our site, you accept the use of these technologies.